The website www.namastecitytour.com is owned by Namaste City Tour.
All bookings here are made with Namaste City Tour and the booking terms mentioned herein below constitutes the entire agreement between the customer and company. By making a booking with us and/or depositing payments with us for tour and travel services you confirm having carefully read, understood and accepted the below mentioned ‘Terms of Services’.
For any Indian or international tours you can fill in the booking form or drop a mail at firstname.lastname@example.org.Visitors on our website are kindly requested to fill the Inquiry Form with all necessary fields mentioned there and submit the same to be sent to our office. Upon receipt of the booking request or travel enquiry a travel expert from our office will get in touch with you with the best available information and offers for the desired tour package or travel services.
In the event the travel requirements are not clear in the booking form submitted by you to us, our team may contact you via email or phone no. provided by you in the booking form. No booking is considered as ‘confirmed’ unless a tour confirmation letter is sent by us to the customer after receiving the initial advance payments in our account.
First preference will be given to email. Alternatively you can call us on phone numbers +91 22 2388 8711 / +91 93236 52111 / +91 98209 54856 or Whatsapp on +91 98209 54856.
Calls for inquiries and new bookings will be picked up from 9 am to 6.30 pm from Monday to Saturday.
We will try our best to reply to emails within 24 hours. For any urgent matters you can call us on the numbers above.
Readers should refrain from reusing the logo, design, visuals and photos in the website in their own website or any other source without Namaste City Tour’s permission.
If you have any problem or complaint during your holiday then you can immediately get in touch with us on the above email or numbers.
It is your responsibility to see that all the documents are in proper order during your travel. Such documents include passport, visas, itinerary, travel insurance and cash.
To make reservation and also for our file records our travel consultant retains the right to ask you for providing him/her with the copy of passport, personal details such as name, date of birth, gender, address, phone no., email etc., the customer is kindly requested to provide the same if and when asked.
Our ‘independent tours’ includes accommodation in handpicked hotels selected by us based on the market report and/or recommendation of our past travellers. Based on the demand of the customer and type of requirements or budget mentioned by them, our travel consultants ensure to provide a comfortable and clean hotel for stay (for independent trip) during the trip. Also for our guaranteed departure ‘India group tours’ we have a select list of handpicked hotels and guest houses which may also be changed if situation demands. In the event of non-availability of hotel/s listed by us in our offer, our team retains the right to reserve another similar standard hotel for the travellers. All our hotels are subject to availability. We request the travellers to check on the internet about the standard of the hotels offered by us, before making the deposit for the trip.
Vehicles and drivers
We provide comfortable vehicle (bus/coach/car/jeep) in good condition with customer friendly English speaking drivers (basic knowledge of English). Some of our tourist drivers are highly recommended by the travellers and they are serving to international itinerants for many years now.
Namaste City Tour
Namaste City Tour has created great awareness of Mumbai city, it’s people and it’s history. Tourists from all over the world and even from India, realize that there is a lot to see and experience in Mumbai.
Apart from the normal city tours, Namaste City Tour offers a wide array of other tours as well.
204, Auto Commerce House, Next to Kennedy Bridge, Nana Chowk, Grant Road (W),Mumbai – 400 007.